LaunchGood Support Center

How to set up Payment Information for an Organization

If you’re fundraising on behalf of a registered organization, you’ll need to complete the Entity Information, Entity Owner Personal Information, and Entity Bank Information sections. These steps verify your organization and ensure payouts are sent securely to the right bank account.


LaunchGood only supports registered organizations with a bank account under the same entity.


TABLE OF CONTENTS


Step 1: Fill out Entity Information



Here, enter the details of your organization exactly as they appear on your official registration documents.

  • Use your legal registered name, not a short form or nickname.
  • Double-check your registration number matches the one issued by your government.
  • Make sure your address, city, and postal code are up to date and consistent with your bank account records.
Tip: Small differences (like abbreviating “Street” vs. “St.”) can delay verification. Always match your official documents.


Step 2: Add Entity Owner Personal Information


This section confirms who is legally responsible for the organization.

  • The Entity Owner must be a key controller (e.g., director, trustee, board member, or signatory).
  • Their email must match the one you want to use to access the Payment Information section.
  • Provide the full legal name, date of birth, and personal address of the entity owner.
Tip: Many organizers ask, “Who should I list here?” Always choose someone officially recognized as a decision-maker for the organization.


Step 3: Complete Entity Bank Information


This connects your payout account. Enter details exactly as they appear on your bank records.

  • Select your settlement currency (USD, GBP, or CAD).
  • Enter the account name and make sure it matches your organization’s legal name.
  • Choose the correct account type (business, checking, etc.) and payout method.
Tip: If the account name doesn’t exactly match the organization name, payouts may fail. Contact your bank if you’re unsure which name to use.


Step 4: Upload Verification Documents


You’ll need to upload documents to confirm your details. Common examples:

  • Government-issued ID for the entity owner
  • Business registration certificate
  • Recent bank statement or bank letter
  • Additional supporting files (e.g., MOU, organizational chart) if requested

Important notes:

Collaborations and fundraising on behalf of others

If your organization is collaborating with another entity or raising funds for an individual:

  • Select “My Organization” when creating the fundraiser on LaunchGood.com/create.
  • Ensure the Entity Information matches your organization’s registration.
  • Make sure the Entity Owner’s details are consistent with a key controller of your organization.

When editing a draft fundraiser

You can update these sections by going to your fundraiser page, and click on the Edit tab, and navigate to the Payment Information section. You may check out this article to know how to find your fundraiser on LaunchGood.





All three sections will be available, along with the Verification Documents section where you can upload additional materials if requested.


FAQs


Who should I list as the entity owner?

Someone officially responsible for the organization — usually a director, trustee, or authorized signatory.


What is a key controller?

A person with significant responsibility for the organization, such as approving financial transactions or being listed on registration documents.


What if I upload the wrong file?

You can’t delete documents yourself. Contact support@launchgood.com, and our team will help.


Can I upload extra documents beyond the required ones?

Yes — you can add supporting materials (like MOUs or organizational charts) if they help confirm your details.


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