Thank you for being part of something truly special this Ramadan. Your generosity is changing lives, and we’re so grateful for your support! To make things easier for you, we've put together this guide with answers to the most common post-Ramadan donor questions.
When will my scheduled donations stop?
The Ramadan Challenge is a 30-day journey of impact, where you schedule daily donations to different fundraisers. The final donation for Ramadan 2025 will be processed on the evening of March 31st at Maghrib time in your local timezone.
If you have any concerns or notice any discrepancies with your Ramadan giving, our support team is here to help! Just reach out to support@launchgood.com
Can I schedule my giving outside of Ramadan?
Absolutely! Your generosity doesn’t have to stop after Ramadan. Here are some amazing ways to keep giving regularly:
- Daily Givers: Automate your daily giving! Set up a donation at Fajr time and support different fundraisers every day. Join at LaunchGood.com/DailyGivers.
- Friday Givers: Jumu’ah is the best day to give! Sign up to donate every Friday and support causes that matter. Learn more at LaunchGood.com/FridayGivers.
- Dhul Hijjah Challenge: Another incredible opportunity! Just like Ramadan, the first 10 days of Dhul Hijjah are among the most blessed days to give. Stay tuned—we’ll share more soon!
How can I request a refund for my donation?
We know mistakes happen! If you donated in error or noticed something off with your giving, reach out to us at support@launchgood.com and we’ll look into it for you.
Where can I find my tax receipts?
You can download all your tax receipts from your Tax Dashboard in your profile. This will show you which donations are tax-deductible, and you can also contact fundraisers directly for official receipts. Need more help? Check out this guide for step-by-step instructions.
How do I track my Zakat donations?
Your Zakat Dashboard makes it easy to track all your Zakat contributions! You can also use our Zakat Calculator to ensure you're fulfilling your obligations. Just a heads-up—Zakat donations are subject to card processing fees, so check out this guide to factor that into your giving.
How can I mark my donation as anonymous?
Want to keep your donation private? No problem! You can choose to mark your donation as anonymous either when giving or afterward.
For simple step-by-step instructions, check out this article.
I donated to a fundraiser—how can I get updates?
We love that you’re invested in the impact of your donation! ❤️ Fundraisers are responsible for sharing updates, fulfilling commitments, and keeping donors informed. Here’s how you can get in touch:
- Log in to your LaunchGood account through Launchgood.com/login
- Click on the hamburger menu in the top right-hand corner to open the drop-down menu.
- Scroll down to Your Giving and expand it.
- Under Your Giving, click on Donations.
- Click on All Donations to download your donation history.
- In the downloaded file, you’ll find the fundraiser’s name and email address to contact them directly.
We’re here to help! If you have any other questions, don’t hesitate to reach out to support@launchgood.com.
Thank you again for being part of the LaunchGood family—your generosity is making a real difference!