LaunchGood Support Center

A government-issued identification document (ID) is requested to validate the campaign creator(s) or beneficiary's identity. The Trust & Safety team must verify the ID before a payout can be issued for your campaign. If, for any reason, you cannot provide the ID, reach out to our support team. 


TABLE OF CONTENTS

Document Type

Document Requirements

Examples of a valid document


Document Type


The document can be any of the following 

  1. Passport
  2. Driver's License
  3. Residency Permit.


All government-issued IDs must be valid, with an expiry date of no less than 6 months.


Document Requirements


Any document provided or requested for campaign verification must meet the following requirements: 

  • All corners of the ID and/or Passport must be visible
    • For passports, please ensure that both the signature page (top page) and the details page (bottom page) are included and fully visible.
  • Not expired and not a temporary ID
  • A clearly visible color photo, with no glare spots
  • No marks on the photo
  • Both sides uploaded for two-sided documents
  • All information visible — nothing covered or edited out
  • Original, unedited pictures or scans only



Need further support? Reach out to a LaunchGood Expert at support@launchgood.com

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