LaunchGood Support Center

The following are a few guidelines on the supporting documents required for your personal campaign or a campaign you are starting for another person. Our Trust & Safety team may ask for any of these documents to be any time before the payout of the campaign is issued. 


TABLE OF CONTENTS


Minimum Documents Requirements 

  1. A valid ID of the campaign creator

  2. Bank Statement 

    • An active bank statement showing bank details (account name and account number) issued within the last three months


Educational Cause

If you are launching a campaign to support tuition or education travel expenses, the following documents are required:

  1. Minimum Documents Requirements

  2. Student ID card if already enrolled

  3. University/college acceptance letter 

  4. Supporting document from University/college that shows the full cost of the course


Medical Purpose

If fundraising for medical treatment, travel expenses, or personal medical debt relief, the following documents are required:

  1. Minimum Documents Requirements

  2. Medical document / report issued by the hospital or clinic 

  3. Supporting document that shows the complete breakdown of the required funds (if cost  of medical procedure not included in number 2)


Building a Mosque

If fundraising to build a mosque, the following documents are required:

  1. Minimum Documents Requirements

  2. ID of person overseeing the project (if different from campaign creator)

  3. Organization registration document (if available)

  4. Copy of Land document (lease, rent, purchase Agreement) if available


Sadaqah Jariyah

If fundraising for Sadaqah Jariyah (Family member), the following documents are required:

  1. Minimum Documents Requirements

  2. Please state your relationship in the campaign pitch


Personal Travel

If you are fundraising for your travel, please provide the following: 

  1. Minimum Documents Requirements

  2. Purpose of travel and travel destination (please provide a clear update on your campaign page)

  3. Copy of passport 

  4. Copy of Visa (if applicable) 



Please note that travel to the following countries is not supported on LaunchGood: Belarus, Cuba, Eritrea, Iran, North Korea, Syria, Venezuela. Afghanistan
Myanmar, Central African Republic 
Cuba
Democratic Republic of the Congo 
Eritrea
Ethiopia 
Iran 
Iraq 
Lebanon Libya, Russia, Somalia, Sudan
Syria 
Ukraine
Venezuela
Yemen 
Zimbabwe.


Travel to high risk countries based on our regulatory compliance policy will be reviewed on case-by-case and does not guarantee approval.


**Our Trust and Safety team may still ask for other additional supporting documentation or additional information depending on the purpose of your campaign.


Need further support? Reach out to a LaunchGood Expert at support@launchgood.com

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