LaunchGood Support Center

LaunchGood supports fundraising in select countries. To create a fundraiser and receive payouts, Fundraiser Organizer must meet the applicable eligibility and verification requirements.


Requirements may vary depending on where you live, where your organization is registered, and how you're fundraising. You may be asked to provide additional information and supporting documents.


Personal Fundraisers and Registered Organizations

If you're fundraising as an individual or as a registered organization, check whether your country is listed below. Personal fundraisers may only fundraise for projects in countries that are not subject to OFAC sanctions.


Australia
France
LuxembourgSpain***
AustriaGermanyNetherlands
Sweden
BelgiumIceland
New Zealand
Switzerland
Canada
Ireland
Norway
United Kingdom
DenmarkItalyPoland
United States of America*
Finland
Japan***
Singapore***
Virgin Islands, U.S.**

*United States of America: Excluding American Samoa, Guam, and the Northern Mariana Islands.

**U.S. Virgin Islands: Only registered 501(c)(3) organizations are eligible. Personal fundraisers are not supported.

***Japan, Singapore, and Spain: Registered organizations may only fundraise for projects in countries that are not subject to OFAC sanctions.


Verification requirements:

Registered Organizations Only

If your country is listed below, only registered organizations can create fundraising campaigns. These organizations may only fundraise for projects in countries that are not subject to OFAC sanctions.


AlgeriaGreeceMalaysiaSaudi Arabia
AntarcticaHungaryMoroccoSouth Africa
BahrainIndiaOmanThailand
BangladeshIndonesiaPakistanTunisia
ChinaJordanPhilippinesTurkey
EgyptSouth KoreaPortugalUruguay
EstoniaKuwaitQatar

Verification requirements:


If Your Country Isn't Listed

If your country isn't currently supported, we're unable to support your fundraiser on LaunchGood at this time.

 

We're continually exploring opportunities to expand to additional countries while ensuring we meet applicable legal and regulatory requirements. We appreciate your patience and hope to make LaunchGood available to more communities around the world in the future.


Frequently Asked Questions


Can someone else create a fundraiser on my behalf?

Yes. A trusted friend, family member, or registered organization in a supported country can create a fundraiser on your behalf. The fundraiser organizer must complete LaunchGood's verification process and is responsible for receiving, managing, and distributing the funds in accordance with our Terms of Use and applicable laws. 


Why doesn't LaunchGood support every country?

LaunchGood must comply with international regulations, payment partner requirements, and compliance obligations. As a result, fundraising is currently available only in countries where we can safely and securely support fundraising and payouts. For more information about unsupported countries, click here.


Can I donate from an unsupported country?

Yes, donation availability is separate from fundraiser creation. Even if your country isn't supported for creating fundraisers, you may still be able to donate, subject to your location, payment method, currency, and applicable legal or regulatory restrictions.


Need further support?

If you have any questions or need further clarification, please reach out to a LaunchGood Expert at support@launchgood.com.


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