LaunchGood Support Center

What happens when your campaign is pending verification

Salam! 

When your campaign is in verification in progress status, think of it like a live campaign without a verification badge. Your campaign stays live, but the verification badge gives it an extra boost, ensuring timely payments and instilling confidence in donors. 


Here's what happens when your campaign status is pending verification: 

Campaigns that are in Verification in Progress status can potentially result to delay in payout. The status will be changed to Verified for Authenticity once the requested and/or required documents are provided or the recommended changes are made.


These are some of the few questions that our team might ask: 


Breakdown of funds usage: It is important that donors are aware on how the funds they donated will be used and how it can make a difference by supporting your campaign.


Project location: Knowing the project location is a crucial part of our review process to ensure that it is aligned with our regulatory compliance.


Relationship with the beneficiary: Sharing some details about your connection with the beneficiary will enhance the transparency to your donors.


Story Edits: We might suggest to make few changes on your fundraising story to enhance transparency. The more transparent you are, the better donors feel.


Additional Supporting Documents: We might ask for additional documents depending on the purpose of your fundraise. Our team will reach out to you via email with all the documents needed.



Can't find the email? No worries, reach out to us at support@launchgood.com and we'll guide you through. 

You can also visit this link to know more about Campaign Verification Requirements.


Get ready to shine with your verified campaign! Let's keep the momentum rolling, ensuring your fundraising journey is not just impactful but also adorned with the golden touch of verification. 


Together, we're turning dreams into reality and making a difference one contribution at a time.

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