LaunchGood Support

How does LaunchGood vet campaigns?

Our dedicated campaign approval team works around the clock to make sure the causes you support on LaunchGood are legitimate and authentic. Read more to learn about our process!


Sanctions Screens

As part of Know Your Customer laws, every account on LaunchGood is screened through global sanctions lists, regulatory and Anti Money Laundering enforcement lists. We also make sure to screen beneficiaries for accounts raising funds on behalf of someone. 


Request Documentation 

We do a review as necessary documentation in support of the fundraising cause.  We also  ensure the account connected is the appropriate one to ensure a clear path of funds distribution 


Enhanced Due Diligence 

For campaigns raising funds outside of G7 countries, and especially in OFAC sanctioned jurisdictions, we conduct Enhanced Due Diligence checks and screen several layers to verify all associated parties involved. 


Manual Reviews

Every campaign is manually reviewed by our team to make sure it follows our website guidelines. We do not allow any campaigns to incite hate or violence towards any other party. 


Fraud Screens 

With the help of state of the art fraud tools, our team of specialists reviews donations on all campaigns to ensure there are no fraudulent behaviors or activities. They also contact donors to confirm donations.  


You, as a Donor, must make the final determination as to the value and appropriateness of contributing to any Campaign, Campaign Organizer, or Charity. We encourage donors to use their discretion when supporting campaigns.

 We do take possible fraudulent activity and the misuse of funds raised very seriously. If you have reason to believe that a Campaign Organizer or Charity is not raising or using the funds for their stated purpose, please use alert our team of this potential issue and we will investigate by sending a message to help@launchgood.com.


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