LaunchGood Support Center

Dhul Hijjah competitions terms and Conditions


1. Introduction

The Dhul Hijjah contests and competitions (hereinafter, the "Competitions") is a promotional initiative hosted by LaunchGood (the "Sponsor"), designed to incentivize and reward eligible fundraisers on the LaunchGood platform. The Competitions consists of three components:

  1. Dhul Hijjah Referrals Program
  2. Daily Leaderboard Contest
  3. Power Hours

By participating in the Competitions, fundraisers and participants agree to abide by these Official Rules and any decisions made by the Sponsor, which are final and binding in all respects.


2. Eligibility

2.1 General eligibility

The Competitions is open to all registered fundraisers on the Platform who have an active fundraiser during the Competitions Period (the "Participants"). Participants representing organizations must have legal authority to bind the organization.

By entering the Competitions, the Participant represents and warrants that they have read, understood, and agreed to these Official Rules. Entries submitted in connection with the Competitions are subject to verification before a prize is awarded.


2.2 Ineligible participants

The following individuals and entities are not eligible to participate:

  • Employees, contractors, officers, and directors of LaunchGood, and their immediate family members (spouses, parents, siblings, and children) or household members, whether related or not.
  • Fundraisers containing unlawful, hateful, or obscene content, as determined solely by the Sponsor.
  • Fundraisers or related content that do not comply with LaunchGood’s Terms of Use.
  • Fundraisers that do not use the raised funds for the stated intended purpose.

2.3 Specific eligibility criteria

  • Only donations made via the LaunchGood platform (https://www.launchgood.com) and processed through its designated third-party payment processor are eligible.
  • Donations must be processed to completion during the Competitions Period to be counted.
  • Donations that are refunded, disputed, or flagged for chargebacks are considered ineligible.
  • Offline donations, self-donations, and any donations made through internal LaunchGood features (such as homepage or Ads promotions) will not be counted.
  • Self-referrals, including team members or any contributions benefiting the organizer's own fundraiser, are strictly prohibited.


3. Competitions components

3.1 Dhul Hijjah Referrals program


3.1.1 Program description

The Dhul Hijjah Referrals Program rewards Participants for referring donors to join the Dhul Hijjah Challenge using a unique referral link.


3.1.2 How to participate

  • Participants must generate a referral code via the Dhul Hijjah tab on their fundraiser page.
  • The referral link must be shared to invite others to sign up to the Dhul Hijjah Challenge.
  • Each referral must be from a unique donor (different email and debit/credit card combination).
  • The referred donor must complete successful donations during the Dhul Hijjah Competitions period. 

3.1.3 Referrals program schedule

The Referrals program shall run from 7:00 PM ET, Wednesday, May 14, 2025 – 7:00 PM ET, Wednesday, May 28, 2025 (the “Referrals program period”).


Only eligible sign-ups made during the Referrals program period will be counted for a referral boost. Any sign-ups or subscriptions made after 7:00 PM ET, Wednesday, May 28, 2025 will not be eligible to receive a boost.


Even if a donor continues to use the referral link after the Referrals program period, any subscriptions initiated after the end date will not qualify for the referral boost.


3.1.4 Rules and limitations

  • Unique donors only:
    • Each sign-up must be made using both a unique email address and a unique debit/credit card.
    • To ensure fairness, LaunchGood will check that neither the email address nor the debit/credit card has been used previously in any referral under the Dhul Hijjah Referrals Program.
    • Important: If a debit/credit card has been used once with a specific email address, any subsequent use of the same card with a different email address will be deemed ineligible for referral boosts.
    • This rule applies regardless of the order of usage or the associated email accounts.
  • Self-referrals are not counted:
    • Donations made by the fundraiser, their team members, or donations that directly benefit the organizer’s own fundraiser will not count.
    • This includes any donations where the organizer or their affiliates are the cardholders or associated email account users.
  • Minimum donation:
    • Donors must contribute at least the following amount to qualify:
      • $1 USD, CAD, AUD, NZD, or SGD
      • € 1 EUR
      • £1 GBP
      • RM5 MYR
    • Donations below these minimum amounts will not qualify for referral boosts.
  • Pre-enrolled donors
    • Donors who are already signed up for or have previously pre-enrolled in Dhul Hijjah Challenge are not eligible for the referral boost.
    • This rule is enforced to ensure the referral program exclusively rewards new participant engagement.
  • Referral link policy:
    • Each fundraiser is allowed to generate only one referral link.
    • Once created, the referral link cannot be changed.
    • If any issues arise regarding the referral link, Participants must contact LaunchGood support for assistance.


3.1.5 Verification of eligibility:

LaunchGood reserves the right to perform manual reviews using its internal data system to ensure compliance with the above rules.

If any referral is found to violate these conditions, the boost will be forfeited, and the referral deemed ineligible.

The Sponsor reserves the right to take additional actions if fraudulent or suspicious activities are detected.


3.1.6 Disqualification criteria:

  • Any attempt to circumvent the unique donor rule, such as using different email addresses with the same debit/credit card, will result in disqualification of that referral.
  • Multiple referrals from the same individual or related entities are strictly prohibited.
  • Fair play and compliance:
    • LaunchGood takes the integrity of the Dhul Hijjah Referrals Program seriously. Any participant found manipulating or falsifying data will be permanently disqualified from the Competitions.
  • Any boost earned through fraudulent or misleading practices will be voided.


3.1.7 Boost structure

The referral boost amount depends on the daily giving level and the local currency:


CurrencyDaily GivingBoost Earned
USD / CAD / AUD / NZD / SGD
Under $3/day

$20

$3/day or more
$50
EUR
Under €3/day
€20
€3/day or more
€50
GBPUnder £3/day£20
£3/day or more
£50
MYRUnder RM15/day
RM100
RM15/day or moreRM200


Boosts are subject to standard payment processing fees and will be added as automated giving donations on the fundraiser page.


3.2 Daily Leaderboard Contest


3.2.1 Contest description

The Daily Leaderboard Contest (hereinafter, the "Contest") is an integral component of the Dhul Hijjah Competitions and is open to all registered fundraisers on the LaunchGood platform (the "Platform") who have an active fundraiser during the Contest Period.


The Contest consists of two ranking categories:

  • Most Raised: Tracks the total amount of online donations received per day.
  • Most Supported: Measures the number of unique online donors per day.

By participating in the Contest, fundraisers will be eligible to win daily prizes throughout the duration of the Competitions.


3.2.2 Contest period and reset interval

The Daily Leaderboards will reset every 24 hours, precisely at 7:00 PM Eastern Time (ET), following the conclusion of each leaderboard period (each such 24-hour period, a "Contest Period").


The Contest starts on Tuesday, May 27, 2025, at 7:00 PM ET and ends on Thursday, June 6, 2025, at 7:00 PM ET.


The Day of Arafah is considered a special Contest Period where prizes are doubled and the prize cap is removed.


3.2.2 How to participate

No separate sign-up is required. All active fundraisers are automatically eligible.

The contest begins at 7:00 PM ET, May 27, 2025, and ends at 7:00 PM ET, June 6, 2025.

The leaderboard resets daily at 7:00 PM ET.


3.2.3 Participant eligibility

The Contest is open to all active fundraisers on the Platform during the Contest Period.


General eligibility

  • Participants must be registered fundraisers on LaunchGood with an active fundraiser during the Contest Period.
  • If a Participant represents an organization, they must have the legal capacity to bind that organization.
  • By entering the Contest, Participants represent and warrant that they have read, understood, and agreed to be bound by these Official Rules on behalf of their organization.
  • All entries made in connection with the Contest are subject to verification prior to prize awarding.

Ineligible participants

  • Employees, independent contractors, officers, and directors of LaunchGood, as well as their immediate family members (spouses, parents, siblings, and children) and household members, whether related or not, are not eligible to participate.
  • Fundraisers or related content that contain unlawful, hateful, or obscene material, as determined solely by LaunchGood, will be disqualified.
  • Fundraisers that fail to comply with LaunchGood’s Terms of Use or these Official Rules will be deemed ineligible.
  • All funds raised through a fundraiser must be used solely for the intended purpose stated within the fundraiser.


3.2.4 Donation eligibility

To be considered eligible for the Contest, donations must adhere to the following requirements:


Unique donors only:

  • Each donation entry must come from a unique email address and a unique debit/credit card.
  • To ensure fairness, LaunchGood will verify that neither the email nor the debit/credit card has been used previously in any entry within the same Contest Period.
  • Important: If the same debit/credit card is used with multiple email addresses, only the first combination will be deemed valid, and subsequent combinations will be disqualified.
  • This rule applies regardless of the order of usage or associated email accounts.
  • Any attempt to circumvent this rule by using different email addresses with the same debit/credit card will result in disqualification of the entry.

Fair play policy:

  • Donations made by Key Controllers or Trustees of a charity through their personal or business accounts are not permitted. Such donations will be disqualified and will not count toward the contest. However, LaunchGood may, at its discretion, pardon a first-time offence with a warning. Any subsequent violations will result in the automatic disqualification of those donations from the contest.
  • Influencers (paid or unpaid) who are actively promoting a charity’s campaign may contribute their own money, funds raised from their followers, or money from their business. These donations are eligible and will be counted toward the contest.
  • Volunteers or individuals participating in peer-to-peer (P2P) campaigns who donate to their own fundraising pages in an effort to compete on the leaderboard will be allowed, and such donations will be counted.
  • Charity-to-Charity Donation Loops: Coordinated donations between charities that appear to be reciprocated (e.g., similar amounts exchanged to boost leaderboard standings) are not permitted and will be disqualified.
  • Donations claimed as offline funds by individuals affiliated with a charity will not be accepted if they originate from the charity or its affiliates, as only online donations made by organic donors will be counted toward the contest.
  • ACH Payments & Contest Eligibility: Donations made via ACH (bank transfer) can take 3-5 business days to clear. Please note that receiving a donation receipt does not mean the payment has been settled. To ensure fairness, only donations that are fully cleared and settled during the contest period will be counted and be eligible to receive the prize. Attempting to exploit delayed payment methods like ACH to gain an unfair advantage is not allowed and may lead to disqualification. (Click here to read more about ACH payment method)
  • To ensure compliance, LaunchGood reserves the right to conduct manual reviews using internal data systems.

Processing requirements:

  • Donations must be processed through the Platform at LaunchGood.com using a debit/credit or debit card during the Contest Period.
  • Donations must be made through the Platform and its third-party payment processor and successfully processed to completion before the end of the Contest Period to be counted toward the leaderboard.
  • Processing Time: Donations can take time to process. Any donation not completed before the end of a Contest Period will not count.

Ineligible donations:

  • Offline Donations: Donations made outside the Platform, including but not limited to cash, checks, money orders, or other donations not processed online, are considered ineligible.
  • Refunded, Returned, or Disputed Donations: Donations that are refunded, returned, or disputed at any point during or after the Contest Period will not be counted.
  • Delayed Processing: The Sponsor is not responsible for any delays or failures in donation processing.
  • Internal Promotions: Donations made via LaunchGood's internal marketing features—including but not limited to homepage placements, Discover page listings, and paid ads—will not be counted.
  • Donations flagged as originating from LaunchGood’s internal promotions (SRC = “internal_” & “lg_”) will be excluded from the Daily Leaderboards.
  • Manual Verification: LaunchGood reserves the right to manually review any donation to ensure compliance with these rules.


3.2.5 Ineligible donation sources

  • Self-Donations: Donations made by the fundraiser or their immediate affiliates (including family members or team members) will not be counted.
  • Proxy Donations: Organizations and proxies are prohibited from donating to their own fundraisers, whether directly or indirectly.
  • Related Entities: Contributions made by employees, board members, or representatives acting on behalf of the fundraiser are ineligible.
  • Ads and Promotions: Donations made through any LaunchGood Ads or internal promotion sources are excluded from leaderboard consideration.


3.2.6 Verification and compliance

  • Data Accuracy: The list of donations displayed on a fundraiser page or leaderboard may not accurately reflect the actual donation totals due to factors like processing time or manual reviews.
  • Final Results: Results are not official until the Sponsor has verified the donations and confirmed the leaderboard standings.
  • Right to Audit: LaunchGood reserves the right to conduct manual audits and data reviews to ensure compliance with the Contest rules.


3.2.7 Prize limits and distribution

Each fundraiser is eligible to win only one prize per category per day.

If a fundraiser qualifies for prizes in both categories on the same day, only the highest prize value will be awarded.

Prizes will be awarded daily based on leaderboard rankings.

On the Day of Arafah, prizes will be doubled, and the prize cap is removed.

Prizes are subject to standard payment processing fees.


Tie-breaker policy:

In the event of a tie for any leaderboard position, the total prize value for that rank will be equally divided among the tied Participants.

Prize disbursement:

Prizes will be distributed as donation boosts directly to the winning fundraiser’s fundraiser page.


Prize distribution may take several weeks after verification and will be reflected on the Insights tab of the fundraiser page.


3.2.8 Modification and disqualification

LaunchGood reserves the right to modify, suspend, or cancel the Contest at any time if unforeseen circumstances arise or to comply with legal requirements.


Any participant found engaging in fraudulent practices or manipulating the donation process will be disqualified from the Contest.


The Sponsor reserves the right to revoke prizes if the winner is later found to have violated any of these Official Rules.


3.3 Power Hours

3.3.1 Overview

Power Hours are special one-hour periods during the Dhul Hijjah Competitions designed to encourage fundraisers to maximize their impact within a short, competitive timeframe. During each Power Hour, active fundraisers on the LaunchGood platform (the "Platform") compete to generate the highest number of unique donors or the most funds raised within the specified hour.


By participating in Power Hours, fundraisers have the opportunity to win daily prizes from a dedicated prize pool.


3.3.2 Power Hour period

  • Power Hours occur once per day for nine consecutive days during Dhul Hijjah.
  • Power Hours will take place daily from 3:00 PM to 4:00 PM ET.
  • Power Hours start on Wednesday, May 28, 2025, and conclude on Thursday, June 5, 2025.
  • All donations made during this hour will count towards the Power Hour Leaderboard.
  • Donations made before or after the Power Hour will not count.


3.3.3 Participant eligibility

The Power Hours are open to all active fundraisers on the Platform during the designated Power Hour period.


General eligibility

  • Participants must have an active fundraiser during the designated Power Hour.
  • If representing an organization, the participant must have the legal capacity to bind that organization.
  • By entering, participants agree to these Official Rules on behalf of their organization.
  • All entries are subject to verification before any prize is awarded.

Ineligible participants

  • Employees, independent contractors, officers, and directors of LaunchGood, are not eligible to participate.
  • Fundraisers containing unlawful, hateful, or obscene content, as determined solely by LaunchGood, will be disqualified.
  • Fundraisers that do not comply with LaunchGood’s Terms of Use or these Official Rules will be deemed ineligible.
  • All funds raised must be used solely for the intended purpose stated within the fundraiser.


3.3.4 Donation eligibility

To qualify as an eligible donation during Power Hours, the following requirements must be met:


Processing requirements:

  • Donations must be processed through the Platform at LaunchGood.com using a credit or debit card within the 3:00 PM to 4:00 PM ET Power Hour window.
  • Donations must be made through the Platform and its third-party payment processor and successfully processed to completion during the Power Hour to count.
  • Donations that are initiated before or after the Power Hour will not count, even if processed during the hour.
  • Donations that are pending, refunded, returned, disputed, or not processed to completion will not be counted.


3.3.5 Fair play and unique donor policy

Unique donors only:

  • Each donation must come from a unique email address and unique debit/credit card combination.
  • LaunchGood will verify that neither the email nor the debit/credit card has been used previously within the same Power Hour period.
  • Important: If the same debit/credit card is used with multiple email addresses, only the first combination will be considered valid, and subsequent combinations will be disqualified.
  • Any attempts to circumvent this rule by using different email addresses with the same debit/credit card will result in disqualification of those entries.

Fair play policy:

  • To ensure a fair and competitive environment, the following donation types will not be counted:
  • Self-donations: Any donations made by the fundraiser, their team members, or any related entities (e.g., the fundraiser beneficiary).
  • Proxy donations: Donations made by individuals acting on behalf of the fundraiser or their organization.
  • Excluded donations: Donations made via LaunchGood's internal features, including but not limited to:
    • Homepage placements
    • Discover page listings
    • Paid ads or sponsored promotions
    • Donations identified as originating from LaunchGood’s internal marketing sources (indicated by SRC = “internal_” or “lg_”) will not be counted.
  • Manual verification: LaunchGood reserves the right to conduct manual reviews using internal data systems to ensure compliance with these rules.



3.3.6 Prize limits and distribution

  • Only one winner per Power Hour will be selected based on the highest number of unique donors or the most funds raised within the hour.
  • The prize for each Power Hour is a one-time $3,000 USD cash boost.
  • Prizes are subject to standard payment processor fees
  • Prize disbursement:
    • The prize will be awarded as a donation boost directly to the winning fundraiser’s fundraiser.
  • Prize distribution may take several weeks after verification and will be reflected on the Insights tab of the fundraiser page.


3.3.7 Verification and compliance

Data accuracy and verification:

  • The displayed donation totals during Power Hours may not accurately reflect the final results due to processing times or manual reviews.
  • Results are not official until LaunchGood has verified the donations and confirmed the leaderboard standings.

Manual review:

  • LaunchGood reserves the right to manually verify any donation deemed suspicious or flagged during internal checks.
  • The Sponsor reserves the right to disqualify any participant found to be in violation of the Official Rules.


3.3.8 Disqualification criteria:

Participants found manipulating donation data, engaging in fraudulent practices, or attempting to game the system will be disqualified from the Power Hour and potentially the entire Competitions.

If disqualification occurs after a prize has been awarded, the Sponsor reserves the right to reclaim the prize.


Modification and termination:

  • LaunchGood reserves the right to modify, suspend, or terminate the Power Hours at its sole discretion due to unforeseen circumstances or to ensure compliance with applicable laws.
  • Any modifications or cancellations will be communicated promptly through the Platform.


3.3.9 Contact information

For any questions or assistance related to Power Hours, Participants may contact support@launchgood.com.


4. Modification and termination

The Sponsor reserves the right to modify, suspend, or terminate the Dhul Hijjah Competitions at any time, at its sole discretion, including but not limited to:

  • Compliance with applicable laws, regulations, or legal requirements.
  • Technical failures or malfunctions that affect the integrity of the Competitions.
  • Unforeseen circumstances, including but not limited to natural disasters, pandemics, or other force majeure events.
  • Suspected or confirmed fraudulent activities or security breaches.

In the event of modification, suspension, or termination, the Sponsor will make reasonable efforts to notify Participants through the Platform or other official communication channels.


If the Competitions is terminated prematurely, the Sponsor reserves the right to award prizes based on eligible donations received prior to the termination, subject to verification.


5. Disqualification and conduct

Participants are expected to maintain the highest standards of integrity while participating in the Competitions. The Sponsor reserves the right to disqualify any Participant, at its sole discretion, if they are found to:

  • Engage in fraudulent activities, including but not limited to manipulating donation data, self-referrals, or proxy donations.
  • Use bots, scripts, or automated methods to generate donations or manipulate the leaderboard.
  • Violate LaunchGood’s Terms of Use or any other applicable policies.
  • Attempt to circumvent eligibility rules through deceptive practices, including using the same debit/credit card with different email addresses.
  • Engage in harassment, hate speech, or any other form of inappropriate behavior on the Platform.

If a violation is discovered after a prize has been awarded, the Sponsor reserves the right to revoke the prize and take appropriate action, including legal recourse if necessary.


6. Limitation of liability

By participating in the Competitions, Participants agree to release and hold harmless the Sponsor, its officers, directors, employees, and agents from any and all liability or any injury, loss, or damage of any kind arising from or in connection with:

  • Participation in the Competitions.
  • Use, misuse, or non-use of any prize awarded.
  • Errors, interruptions, or delays in processing donations.
  • Unauthorized access, alteration, or misuse of donation information.

The Sponsor is not responsible for:

  • Any technical failures, including but not limited to hardware or software malfunctions.
  • Loss, misdelivery, or corruption of data.
  • Human errors or typographical mistakes.
  • Unauthorized tampering or interference with the Competitions.


7. Privacy and data protection

Participants’ personal information will be collected, processed, and used in accordance with the LaunchGood Privacy Policy, available at LaunchGood Privacy Policy. 


By entering the Competitions, Participants consent to:

  • The collection and use of their personal data by the Sponsor for the purposes of Competitions administration and prize distribution.
  • The public announcement of their name, fundraiser title, and prize amount if they are a winner, as part of promotional activities related to the Competitions.
  • Participants may opt out of receiving communications related to the Competitions by contacting support@launchgood.com.


8. Publicity and use of likeness

By accepting a prize, Participants consent to the use of their name, likeness, fundraiser information, and any related content by the Sponsor for promotional and marketing purposes without additional compensation, unless prohibited by law.


Such use may include:

  • Announcements on the LaunchGood website and social media platforms.
  • Press releases or other public communications.
  • Inclusion in promotional materials related to the Dhul Hijjah Competitions.


9. Governing law and jurisdiction

These Official Rules and any disputes arising from or related to the Competitions shall be governed by and construed in accordance with the laws of the State of Michigan, USA, without regard to its conflict of laws principles.


Any legal action or proceeding arising out of or related to this Competitions shall be instituted exclusively in the courts of the State of Michigan. Participants expressly consent to the jurisdiction of such courts.


10. Dispute resolution

In the event of any dispute, claim, or controversy arising out of or relating to the Competitions, the parties shall first attempt to resolve the matter amicably through good-faith negotiations.


If the dispute cannot be resolved informally, it shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration shall take place in Detroit, Michigan, and the decision of the arbitrator shall be final and binding.


11. Interpretation of rules

In the event of any conflict or inconsistency between these Official Rules and any statements made in Competitions-related materials or communications, the provisions of these Official Rules shall prevail.


If any provision of these Official Rules is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.


13. Contact information

For any questions, concerns, or technical support related to the Dhul Hijjah Competitions, Participants may contact:

support@launchgood.com





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