LaunchGood Support Center

How can I check the status of my donation?

You can check the status of your donation on LaunchGood via your User Profile. 


To see your donations and check their status:


1. Log in to your LaunchGood account


2. Access your User Profile. Click the Menu in the top right-hand corner and click My Giving.




3. Under Campaigns, you can see a list of all of your recent donations. If a donation was not successfully processed, you will see an error message under the donation. The error message states the reason for the unsuccessful donation.

  


Donations may fail for a few reasons, find out more and how to troubleshoot them in this article.



Need further support? Reach out to a LaunchGood Expert at help@launchgood.com!

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