LaunchGood Support

How do I change my card info for the challenge?

To change your payment method for the Ramadan Challenge, follow these steps: 


 

1. Go to your Dhul Hijjah Challenge Homepage by visiting https://www.launchgood.com/dhchome#!/dhc/pulse

 

2. Make sure you are logged in to your LaunchGood account, then click on the Dashboard tab to the left of the screen.

 



3. Click on Edit Settings

 


4. Here, you'll be able to edit your settings and adjust your Payment Details. You can select another saved card from your profile or add a new card.  NOTE: How to remove your existing/expired/unused card?
You should go to the the challenge dashboard to add the new card or choose a different card you have saved (as per above steps). Then can go to your profile and remove that expired card you no longer want. Note you have to do it in that order because if the card is attached to a challenge, it won't let you remove it.




5. Select from Saved Cards, OR Add a New Card



Select from a Saved Card:



Add a new card:




6. After you've made your changes, scroll to the bottom of the page and hit Save settings 

 

NOTE: How to remove your existing/expired/unused card?

User should go to the the challenge dashboard to add the new card or choose a different card they have saved (as per above steps). Then can go to your profile and remove that expired card they no longer want. Note these have to do it in that order because if the card is attached to a challenge, it won't let them remove it 


If you need help with anything else, please check out the rest of the solutions articles for the Dhul Hijjah Challenge, or reach out to help@LaunchGood.com!

 


 

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