LaunchGood Support

Setting Up Your Payment Information

Follow the steps below to setup your payment information:

Step 1. Please login to your account on and go to my campaigns. Select your campaign. 

Step 2. On the campaign page, please click on the edit tab, and click on the payment information section to the right 

Step 4. If you are a previous campaign creator and have raised funds with LaunchGood beforeplease click on the bank account country. Then under choose an account , you should be able to select the existing account. 

If you are NOT a previous campaign creator and do not have an existing LaunchGood account then please follow the steps below.

Step 5. Add your bank account country. 

Step 5. Once you have selected the bank account country, please select new account and the account type. If you are a non-profit or NGO, please select business. 

Step 6.  Fill out the remaining fields. It is important that the information is of the account holder of this bank account. 


Step 7. Once all fields are complete, please click setup account. 

Step 8. Please click OK on the pop-up. 

Your screen should include text showing forms to fill out. The verification status will be pending. 

Step 9. Please fill out information section. It is important that the information is of the account holder of this bank account. If the information is acceptable the little check mark will turn green. 


Step 10. Please click Save Changes. 

The sections will turn green and say it has been complete. All fields need to be complete in order for the section to turn green. Putting in NA or NULL will not be accepted or complete the section. 


Step 11. Please fill out the rest of the sections on this page. If the information is acceptable the little check mark will turn green. Click SAVE CHANGES at the bottom. The section will turn green and say it has been complete. 

For personal accountsthere are 2 sections to fill out (your personal information and your bank information). For business accounts, there are 3 sections to fill out (your business information, business owner personal information, and your bank information)

Once all sections are complete, you will need to upload the following documents: 

  • ID - scan of a valid Passport or National ID card.
  • Bank Statement or Bank Letter
  • Organizational registration documents (if applicable)

Select the document. Once it is uploaded, select the type of document from the dropdown. 

Once they are uploaded, you will see it uploaded. 

You are all set!

If you have have multiple live campaigns:

Once you have setup your account for one campaign, follow Steps 1 to 4. From the drop down for Choose an Account, select the account that you have just setup and then click Link Account. You are all set!

If you need to use a different bank account, then please complete all steps for this account again. 

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