LaunchGood Support

How can I get a refund for my donation?

Since all donations are immediately available to the Campaign Creator and may have already been withdrawn, we encourage donors to contact the Campaign Creator to request a refund so they understand why the funds might be taken out of their account.

To do this, visit the campaign you donated to and click on the "Send Email" button beside the Campaign Creator’s name to send them a message about refunding your donation.


If you don't feel comfortable contacting the Campaign Creator, please email and share your reasoning for your refund request so that we can try our best to help.

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