LaunchGood Support

How do I refund a donor?

To refund a donor before you received all the funds:

  1. Go to the donor tab 
  2. Click the Refund button under the Action/Status column                                         

If you are unable to refund the donation, email support@launchgood.com and someone from our team will assist you.

To refund a donor after you receive all the funds, contact support@launchgood.com.


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