Support

How can I request a payout?

Prior to requesting a payout, please ensure that you have filled out the entire Payment Information section on your campaign and provided the necessary documents to verify the Payment Information section.

A payout is processed when the campaign end date has reached. Alternatively, you can request a payout for your campaign at any time by sending us an email at payments@launchgood.com. Before a payout can be issued, we may have to wait for some funds raised to settle, please allow 4-5 business days for funds raised to settle. 

Depending on which country your bank account is located in, we use a suitable payment processor to issue the payout. Give our Payments Terms & Conditions a read for more information.


If you are a repeat Campaign Creator at LaunchGood, you have the option to enroll in the Monthly Payout Plan* where a payout will be issued within the first week of the month. 


*Conditions apply for the Monthly Payout plan. Email us @ payments@launchgood.com to find out more.


Payment Timeline (An Example)


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