The LaunchGood platform is not responsible for fulfilling any orders for products or services that you may have supported on the site. That is the full responsibility of the person(s) who created the campaign.
But don't worry, we'll point you in the right direction :)
To reach out to the campaign creator directly, click on the "Email Directly" button on the campaign page under the campaign organizers name.
Thanks for stopping by and checking out this awesome campaign on LaunchGood!
We hope this helps!