LaunchGood Support

Campaign Creator FAQ - Ramadan Challenge Prizes

When will prizes be awarded to my campaign?

  • Prizes earned from the Ramadan Referrals and Daily Contests will be awarded to campaigns throughout Ramadan. Note the prizes may be allocated across multiple days but we guarantee all prizes to be awarded before the end of Ramadan. 

How will I receive my Ramadan Challenge prizes?

  • You will receive your prize in the form of donations, or Ramadan boosts, directly to your campaign. These donations will be labeled as “Ramadan Challenge” in your donor report and will be reflected by the end of Ramadan. 

What does the Ramadan Prize email mean?

  • The Ramadan Prize email is a summary of the donations you received on that day through the Ramadan Challenge on LaunchGood as part of your earned prize!

Why did I get more donations as part of my Ramadan Prize than I earned? 

  • Donors may give additional donations to your campaign through the Ramadan Challenge. 

 What can I see on the Insights Tab? 

  • Your campaign’s Insights tab will show you a breakdown of where your donations, including Ramadan prizes, came from.

 

Still have questions?

Email us at help@launchgood.com with the subject title: Ramadan Challenge. We’re here to help!


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