LaunchGood Support

How do I pause my daily donations on the challenge?

If you need to stop the auto-donations on your account for any reason, you have the option to pause the challenge. Pausing a campaign stops the auto-charges but you can continue to accrue points, fill your grid and see dashboard.

To pause the challenge, follow the steps below:

1. Go to your Dhul Hijjah Challenge Homepage by visiting (make sure you are logged in): https://www.launchgood.com/dhchome#!/dhc/pulse

 

2. Click on the Dashboard tab to the left of the screen

 


3. Click on Edit Settings

 


4. Here, scroll to the bottom of the page to Pause the Challenge. Be sure to click Save Settings. 





5. Once you click on that it the bar will turn yellow. When you are ready to start auto-donations again, click on Resume Challenge. Be sure to click Save Settings 




If you need help with anything else, please check out the rest of the solutions articles for the Dhul Hijjah Challenge, or reach out to help@LaunchGood.com!


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