LaunchGood Support

How do I pause my daily donations on the challenge?

If you need to stop the auto-donations on your account for any reason, you have the option to pause the challenge.  Pausing a campaign stops the auto-charges but you can continue to accrue points, fill your grid and see your  dashboard. 

To pause the challenge, follow the steps below:

1. Go to your Ramadan Challenge Homepage by visiting (make sure you are logged in): www.launchgood.com/ramadan 

 

2. Click on the Dashboard tab to the left of the screen

 

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3. Click on Edit Settings


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4. Here, you'll edit your settings and Pause the Challenge. Be sure to click Save Settings. 


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5. Once you click on that it the bar will turn yellow. When you are ready to start auto-donations again, click on Resume Challenge. Be sure to click Save Settings 


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If you need help with anything else, please check out the rest of the solutions articles for the Ramadan Challenge, or reach out to help@LaunchGood.com!


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