LaunchGood Support

How do I pause my daily donations?

If you need to stop the auto-donations on your account for any reason, you have the option to pause the challenge.  Pausing stops the auto-donations but you can continue to visit your Ramadan Challenge homepage. If you donate manually, your giving will be reflected on the Giving Grid. 

To pause the challenge, follow the steps below:


  1. Go to your Ramadan Challenge homepage by visiting (make sure you are logged in): www.launchgood.com/ramadan/challenge 
  2. Click on the Adjust settings 

  3. Scroll down to the Challenge status section and click Pause Giving. After you confirm, you will no longer be charged daily for your Ramadan Challenge donations. 
     

You can come back and resume your auto-donations by changing the Challenge status to Active


If you need help with anything else, please check out the rest of the solutions articles for the Ramadan Challenge, or reach out to help@LaunchGood.com!


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