LaunchGood Support

Ramadan Challenge 2020 - FAQs

Frequently Asked Questions


About the Challenge

We’re on a mission to make giving easy, fun, and impactful this Ramadan!  The LaunchGood Ramadan Challenge is a 30 day giving challenge that allows you as an individual to maximize your blessings, and all of us as a community to support inspiring campaigns each day from incredible Muslims across the world!


What is the Giving Amount? 

The giving goal is an amount you are comfortable giving each day in Ramadan. This can be as little as $1 a day for 30 days. You can always come back and change this amount. 


How will I give my donation? 

Your donation is processed through daily charges on your card based on the giving goal you choose. 

You can preselect where your donations go using the Give List feature. Campaigns in your Give List will be chosen first for the auto-donations. If you don’t select any, we will select one for you that we know you will love! You’ll receive an email receipt showcasing the campaign you’ve supported each day. 


What time is my card charged?
Auto-donations will run at 12AM UTC (8PM ET). Convert to your local time here


What if I give manually on the site before my card is charged?
If you give manually on the site before the charges run, then we won’t automatically charge you for that day. 


What are the SMS messages for?
You can sign up to receive daily inspiration and tips from our LaunchGood team. You can also use them as a reminder to log in and make a manual donation before the auto-donations run. Standard messaging rates apply. 


Can I Change My Giving Preferences? 

Want to give more or less? Sign up for daily inspiration to your phone? Change your challenge sign ups? You can customize your giving preference at any point in the challenge in your Dashboard.


What If Joined Late or Missed a Day? 

No worries! Just log into the challenge and click on past days to make up! This challenge is designed to be forgiving. If you have the auto-donation setting enabled, you won't need to worry about missing a day - we'll donate for you!


What are Impact Points?
Earn impact points for doing good - joining the challenge, inviting friends, donating, and more. Compete with friends and see who earns the most points! Don’t forget to cheek the leaderboard to see your standings. 



*Still have questions?*

Check out the rest of our help articles! Or email us at help@launchgood.com with subject title: Ramadan Challenge. We’re here to help! 

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