LaunchGood Support

For campaigns in all other countries

If your campaign is currently live and you are raising funds connected to a bank account outside of the United States, Canada, or the United Kingdom: 


Thank you for using LaunchGood - we created this platform for heroes like you!  Unfortunately, our payment processor Stripe & its financial partners have suddenly and inexplicably decided to ban new campaigns outside a limited number of countries.

What does this mean for my campaign?


As such, regretfully, for the time-being, we will have to pause your campaign. You will be able to fundraise until 11:59PM EST on April 5th before your campaign will be closed.

When can I fundraise again on LaunchGood?


We're working on a new payment processor to be integrated before Ramadan along with other major site upgrades!  To receive updates on when our new payment processor is ready in April, please fill this form. https://launch-good.typeform.com/to/FmqbXZ


How does this affect my campaign payouts?


Campaign payouts will be completed as scheduled. We apologize for any disruption this will cause. 


We know this can be upsetting news and our team is ready to support with any further questions.  Please don’t hesitate to reach out at support@launchgood.com


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