LaunchGood Support

How can I receive my funds?

For all campaigns with WePay your payment processor. Please see detail here

For all campaigns where your payment processor is BlueSnap. You will receive your payment through a wire transfer as long as your account is approved. 


To be approved to receive your payment transfers. Please ensure you have provided the following documents. 

  1. ID - scan of Passport or National ID card.
  2. Bank Statement or Bank Letter
  3. Organizational registration documents

These documents are required to verify the information you have entered while creating your campaign. 


Fees


  • $20 USD for each wire transfer
  • 2.5% currency conversion fees if applicable. This applies if your campaign currency is different from your settlement currency. Your bank may have extra currency conversion fees. Please check with your bank on that.  
  • These fees are in addition to platform and credit card processing fees. 
  • Up to 7 business days to receive your funds if there are no holds. 
  • If any holds show up for compliance reasons, it can take up to 60 business days. 


To request a payment, please email help@launchgood.com

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