LaunchGood Support

How can I receive my funds?

For all campaigns with WePay your payment processor, please click here for details.


For all campaigns using BlueSnap as the designated payment processor, you will receive your payment through a wire transfer as long as your account is approved. You may select a payment frequency of weekly, monthly, and upon request. If you choose to receive payment "Upon Request," please email help@launchgood.com to notify our team of your request for a payment. 


To be approved to receive your funds, please ensure that you have provided the following documents in advance:

  1. ID - scan of a valid Passport or National ID card.
  2. Bank Statement or Bank Letter
  3. Organizational registration documents (if applicable)

These documents are required to verify your payment information with BlueSnap before a payment can be transferred to your account. 


Fees

  • $20 USD for each wire transfer
  • 2.5% currency conversion fees if applicable. This applies if your campaign currency is different from your settlement currency. Your bank may have extra currency conversion fees. Please check with your bank regarding this.  
  • These fees are in addition to platform and credit card processing fees. 
  • Up to 7 business days to receive your funds if there are no holds. 
  • If any holds show up for compliance reasons, it can take up to 60 business days. 



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