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Donors
General Queries
How to contact a Campaign Creator?
How do I support a campaign?
How can I get a refund for my donation?
How do I cover LaunchGood fees?
How do I opt out of the fees?
How do I Unsubscribe from Donor Updates?
Why didn't my donation go through?
Do I need to sign up to donate?
Why can't I support a campaign using PayPal?
Can I send someone a donation by check or bank transfer?
Do I need a Facebook account to donate?
I am seeing recurring donations on my bank statement
What happens if campaign creators do not fulfill perks?
Why do some campaigns say that it's Zakat eligible?
My Credit Card Statement Lists LaunchGood as a Computer Store
How do I mark my donation as anonymous?
Is there a minimum donation amount?
Why did I receive a refund from LaunchGood?
Campaign Verification
How do I know the validity of the campaigns on LaunchGood?
Is it safe to donate on LaunchGood?
Tax
How can I get an Official Tax Receipt?
How do I find my Tax Deductible Donations?
How do I know if a Campaign is Tax Deductible?
Is LaunchGood a Non-Profit or a 501c3?
Gift Aid (UK)
What do I have to do for Gift Aid?
Is my donation eligible for Gift Aid? (UK)
When Can I Not Claim Gift Aid?
What if I am not a UK taxpayer?
What if I don’t live in the UK?